Last updated: July 2026
Support
Need help with CouchMode? Email us at support@couchmode.app with your Windows version, CouchMode version, launch target, controller details, and a short description of the issue.
Please include:
- Windows version
- CouchMode version
- Whether you are using ROG Ally, another handheld, or a desktop PC
- Controller type
- Launch target: Xbox full-screen where supported, Steam Big Picture, Playnite, or a custom launcher
- Whether Windows Xbox full-screen is available, or a fallback launcher is used
- Whether this is a bug report, feature request, or compatibility issue
- What happened
- Whether it happened in Free, Trial, or Pro
- For Pro access issues, your tier: Pro Version or Pro Supporter
- Number of devices already activated
- Activation error screenshot or message
- In CouchMode, open About > Export support bundle and attach the generated file if you can.
Do not post private billing details publicly. For account or membership questions, email support@couchmode.app.