Patreon billing and refunds

CouchMode Free does not require a purchase.

CouchMode Pro and Pro Supporter memberships are billed and managed through Patreon. CouchMode does not operate a separate refund programme outside Patreon, and CouchMode does not store card details or process Patreon charges.

Refund eligibility and processing are handled according to Patreon's policies.

Cancelling a Patreon membership prevents future renewals according to Patreon's billing rules. Cancellation does not itself create a retroactive refund.

Patreon may apply VAT, GST, sales tax or similar charges based on the member's location and the benefits included in the membership. These amounts are calculated and handled through Patreon.

If membership is cancelled, refunded, or becomes inactive, Pro access returns to Free after an entitlement refresh and any applicable grace period. Your CouchMode settings remain stored and the Free session flow remains available.

For CouchMode product support, contact support@couchmode.app.